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Smart video surveillance system based on the POS Intellect platform installed at IKEA (Murcia, Spain)


Smart surveillance systems are crucial for any mall or store, regardless of its size or product range. These systems increase profitability, protect staff and customers, and enhance customer service. But they are especially important at the most popular stores, which experience the greatest personnel workloads and risk of theft, fraud, and unruly behavior.

This is why IKEA, the famous Swedish manufacturer of furniture and home products, chose such a system for its store in the Spanish city of Murcia. The client required an integrated security system to combine smart store surveillance with monitoring of cash register areas, as well as to track and prevent fraud attempts. AxxonSoft's POS Intellect platform was the perfect match for the task, handily winning the client tender. AxxonSoft partners, WAF and Prosegur, were the installers.

Special attention was paid to entrances and nearby spaces as well as to cash register areas. A total of 12 analog cameras and 4 IP cameras made by Brickcom were installed. Among these were FD-130Ap 1.3-megapixel dome network cameras with digital and optical zoom, offering high-resolution imagery of all store areas of concern to security staff.

The checkout area was equipped with 12 cameras, while entrances were equipped with four. A special feature was added to the integrated solution: alerts in case of repeated/unauthorized used of gift cards, which was a key requirement for a store that regularly holds promotions and sales. The system includes two servers and a POS Intellect module; three remote operators can use the system simultaneously.

The history of AxxonSoft's partnership with IKEA has plenty of precedents, such as the Intellect-based solutions at IKEA stores in Rostov-on-Don, Samara and St. Petersburg in Russia.

The Intellect-based integrated security system allowed fully meeting the client's needs, going beyond monitoring checkout transactions to include effective video surveillance and tracking of alerts and alarms.

About the partners

Waf Digital Structures is a leading developer of security solutions that combines "physical" intelligent video surveillance, and a business structure to integrate vertical and horizontal solutions. Currently, Waf solutions help institutions, governments and businesses of all sizes to protect their people and facilities, to prevent loss and damage, and improve the efficiency of their business at the same time.

Prosegur Compania de Seguridad SA is a Spain-based company engaged in the provision of security services. The сompany’s business is divided into three lines: Manned Guarding, which develops security consulting services in such areas as airports, events, continuous manned guarding, dynamic manned guarding, geotracking and GPS monitoring, protection in the transport of goods or mobile control centers; Cash in Transit, which ensures supply in ATMs, balance flows in bank branches, delivery and collection of takings from distribution processes; and Technology, responsible for the design, installation and maintenance of integrated security and fire protection systems.